Delivery is by a pallet distribution company and the charge is per pallet to the UK mainland (excluding Scottish highlands) and is to CURB SIDE ONLY.  Please advise if road access is difficult as goods are delivered on large lorries which will need room to off-load. We will contact you to advise delivery dates.  It is the customers responsibility to check packing for damage, unpack to check goods, then to re-move kiln from pallet and move into position. Handball to delivery point or into ground floor premises can be arranged subject to quotation 

We endeavour to despatch pallet and courier/post orders received by 11am the same day, stocks allowing.  At extremely busy times when receiving a high volume of orders, this may not be possible.
As we offer a great variety of products, ranging in size and weight we despatch our orders by the most suitable means for each order.  Our web shop offers express and budget delivery options.

Saturday deliveries can be arranged but incur a surcharge.  For this service please call 01243 265845.